Refund and Cancellation Policy
June 12, 2021 2021-06-16 10:54Refund and Cancellation Policy
Refund & Cancellation Policy
Thanks for purchasing our Products at www.medprobiotech.com
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For Cancellations please contact the us via contact us link.
Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Refund Policy
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund within 14 Days after the delivery of Product. Our Delivery Executive will pick up your product which you want to return then we will provide refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
In case of any technical issue found in online payment, such as
- During the online payment through credit/debit card if the payment gets debited and the internet goes down due to some external server malfunction or any other similar happening.
- The system fails to generate the required acknowledgment due to internet malfunction.
- The payment gets deducted from the payer's account and does not reach the Company’s account or payment gets debited twice due to server error.
We shall not be responsible in any case until the amount paid by customer is credited in to the Bank Account of the company. If credited into our account, the refund policy will be applicable as per the company norms.
Note: All refunds will be processed within 7 working days of receipt of the refund request.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Contact Us:
If you have any additional questions or would like to request a refund, feel free to contact us.